My Video Will Not Load
Last Updated -
If you are experiencing an error message or a loading screen for an extended period, follow these steps to try and resolve the issue.
- Confirm the date and game time of the game you are viewing.
- While holding the SHIFT key on your keyboard, refresh the video page.
- Visit the BROADCAST STATUS PAGE to confirm if there are any reported issues from our monitoring team.
- Proceed to the BANDWIDTH CHECK section of our support center to confirm your connection speeds.