General FAQ

Getting Started

To create an AHLTV account, first visit TheAHL.com/AHLTV using a supported web browser. Once on the AHLTV home page, select SIGN UP NOW. Once you have filled out the account requirements and have clicked "S...

Purchasing a Subscription Plan

After creating an AHLTV account, you have access to explore the AHLTV website which includes all Exhibition, Regular Season, All-Star Games and Playoff games. To view AHLTV content, you will need to purchase a...

Can I Download Video or Clips?

Content that is broadcast on HockeyTV is hosted on the site, and cannot be downloaded or shared to other sites. However, all games that we broadcast are made available On-Demand and stay on our site indefinitel...

Does it cost anything to create an account?

There is no cost to create an account. You will need to purchase a subscription to watch games that are not marked as "free" on the AHLTV platform. Packages for purchase can be found HERE.

How do I watch?

AHLTV is available on the following supported devices: PC/Mac, iOS/Android, Apple TV, Roku, Android TV, and Amazon Fire TV. Simply Sign In to your account (or create one), select your preferred subscription, an...

Why can’t I hear my team's broadcaster?

If a team’s audio broadcast is not available, we can assure you that our technical team is working to solve the issue as quickly as possible. Please check the Broadcast Status page for updates. Please be aware...

Still Need Help?

No worries, our all star support team is standing by!