Troubleshooting Network Connection Issues
Intermittent or weak internet connectivity are one of the most common causes of streaming issues. Frequent re-buffering or loading while viewing a stream generally indicate a slow or interrupted internet connection. We have several troubleshooting ...
Check Your Internet Speed
The video player supports both SD and HD quality streams. We recommend a minimum dedicated connection of 4000 Kbps (4 Mbps) or above to enjoy HD quality streams. If your download speed is below 4000 Kbps (4 Mbps), you may experience difficulties ...
Apple TV Tips for Best Performance
Apple TV performance issues can take the form of: Lag App crashes Reduced video quality Lower frame rate Slow motion video Out-of-sync sound Long buffering times Please see the below steps to improve the performance on your Apple TV to get it running ...
Roku App Troubleshooting
If you are having difficulties with the AHLTV Roku channel, please try the following steps to resolve the issue: 1. Ensure your Roku and your device are on the same network connection. 2. Check to see if your Roku software is up to date. 3. Delete ...
Android TV App Troubleshooting
If you are having difficulties with the AHLTV Android TV app, please try the following steps to resolve the issue: Check your internet connection: 1. From the Android TV Home screen, scroll down and select Settings. 2. Under Device, select Wi-Fi. 3. ...